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Building Workforce Resilience Through the Practice of PFA- L: A Course for Supervisors and Leaders

National Association of County and City Health Officials. (2015). Building Workforce Resilience Through the Practice of PFA- L: A Course for Supervisors and Leaders.

This self-paced 90-minute course was developed by the U.S. Department of Health and Human Services and the National Association of County and City Health Officials to introduce the concept of Psychological First Aid (PFA) as a leadership tool to build workforce resilience. The course uses scenario-based exercises to teach participants about the core components of Psychological First Aid for Leaders.
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