Managing Spontaneous Volunteers in Times of Disaster

Corporation for National and Community Service and Points of Light Institute. (2011). Managing Spontaneous Volunteers in Times of Disaster.
This webpage provides links to course materials for a training on how to manage spontaneous volunteers during disasters. Objectives include how to: understand spontaneous volunteers and the benefits and burden they can bring; identify the fundamentals of volunteer management in a disaster response setting; learn and use the vocabulary and concepts of disaster and disaster management; and understand the role of technology and social media in managing spontaneous volunteers in times of disaster.
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