Gonzalez, M. and Langabeer, J. (2017). Mobile Innovations and Telehealth in Emergency Care. Healthcare Information and Management Systems Society.
This presentation discusses how the city of Houston, Texas Emergency Medical Services (EMS) integrated telehealth into pre-hospital care to more efficiently and effectively manage non-emergent cases. Under the program described, only 16% of cases needed transport to the Emergency Department following a videoconference with an Emergency Medicine physician, which resulted in ambulances being back in service 39 minutes sooner, on average, as compared to standard disposition protocols. Such time savings could be significant during disaster response and recovery operations.