Crisis Communication and Public Perception of COVID-19 Risk in the Era of Social Media
Malecki, K., Keating, J., and Safdar, N. (2021). Crisis Communication and Public Perception of COVID-19 Risk in the Era of Social Media. Clinical Infectious Diseases. 72(4):697-702.
The authors discuss how cultural and economic factors such as the spread of misinformation on social media have impacted risk communication during COVID-19. They distinguish between hazard (the prevalence of exposure, infection, and illness) and outrage (the public’s response to messages about the hazard) as components of risk calculation and acceptance and provide strategies for applying risk communication principles.