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COVID-19 Workforce Solutions from the Field
Topic Collection
June 3, 2020

Topic Collection: COVID-19 Workforce Solutions from the Field

This collection highlights webinars and other resources sharing promising practices from the field related to workforce capacity and addressing workforce issues.

Please refer to CDC’s Coronavirus Disease 2019 webpage for the most up-to-date clinical guidance on COVID19 outbreak management.

If you are a decision-maker and have COVID-19 promising practices, plans, tools, or templates to share with your peers, please visit the ASPR TRACIE Information Exchange COVID-19 Information Sharing Page (registration required) and place your resources under the relevant topic area. Resources specific to decision-making on healthcare workforce can be placed under the COVID-19 Workforce Virtual Toolkit Topic.  

NOTE: inclusion of any reference in this document does not constitute an endorsement, acknowledgment, or suggestion that the reference is the only or best example for that topic. References are included as examples which were provided as suggestions at the time the document was developed.

All guidance posted is accessible to the public, and non-federal resources are noted with an asterisk (*). Linking to a non-federal website does not constitute an endorsement by the U.S. government, or any of its employees, of the information and/or products presented on that site.

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Promising Practices in Developing and Implementing COVID-19 Surge Plans

* ASPR TRACIE. (2020). Ensuring Healthcare Safety Throughout the COVID-19 Pandemic.
This ASPR TRACIE webinar features speakers sharing lessons learned in adjusting care delivery, the role of leaders, and how rounding was changed to ensure workforce safety during COVID-19.
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Centers for Medicare & Medicaid Services. (2020). Podcasts and Transcripts. Coronavirus COVID-19 Stakeholder Calls.
The Thursday, May 7, 2020 Call with Nurses (at minute 6:33) contains a presentation by Dr. Nancy Blake, Chief Nursing Officer of Harbor UCLA Medical Center on how the concepts of healthy work environments and disaster preparedness came together during the COVID-19 surge at Harbor UCLA Medical Center. The leadership team’s approach included early and effective communication with the Intensive Care Unit (ICU) staff and other teams caring for COVID-19 patients, frequent rounding to listen to the needs of staff, mental health support, and healthy meals. Interventions to supplement team staffing included utilization of orthopedics team members to help with proning and nurses from ambulatory care, trauma, and other services to provide basic nursing care as part of the team approach in the ICU.
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Centers for Medicare & Medicaid Services. (2020). Podcasts and Transcripts. Coronavirus COVID-19 Stakeholder Calls.
The Thursday, May 21, 2020 call with nurses (at minute 9:50) contains a presentation by Dr. Amanda Chaney, AANP Fellow from the Mayo Clinic in Florida, on how individuals from different departments, specialties, and hospitals came together for Mayo Clinic surge planning. The team developed strategies for staffing acute care wards by identifying the fitness level of nurses from other departments for a surge acute care situation, and developed onboarding curriculum and a three-day shadowing experience to train 80 nurses to provide acute care.
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Health Workforce Technical Assistance Center. (2020). State Workforce Strategies in Response to COVID-19: Experiences from the Field.
This webinar provides insights into state responses to quickly build health workforce surge capacity, an overview of COVID-19 workforce resources available on the Health Workforce Technical Assistance Center website, and describes plans for current and future studies by the HWRCs related to COVID-19
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Promising Practices to Support Staff Availability: Housing

Marriott, American Express and J.P. Morgan Chase. (2020). Rooms for Responders *.
Marriott, American Express and J.P. Morgan Chase Express are providing rooms available without charge to healthcare professionals leading COVID-19 response. The initiative is providing free rooms in areas most impacted by COVID-19. Marriott is implementing the Rooms for Responders initiative in collaboration with the American College of Emergency Physicians and the Emergency Nurses Association to match doctors and nurses with free accommodations at participating hotels. Access more information about Rooms for Responders at https://help.marriott.com/s/article/Article-24521 *
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New York City. (2020). City of New York COVID-19 Hotel Program *.
The City of New York's COVID-19 Hotel Program provides free hotel rooms to eligible New Yorkers who cannot isolate where they live and frontline workers in the healthcare industry who wish to reduce the risk of transmission at home.
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