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COVID-19 and Critical Infrastructure and Businesses: Resources for Operating Critical Infrastructure in a COVID-19 Environment
Topic Collection
September 23, 2020

Topic Collection: COVID-19 and Critical Infrastructure and Businesses: Resources for Operating Critical Infrastructure in a COVID-19 Environment

This collection provides resources related to how critical infrastructure and businesses across the country are operating in the COVID-19 environment.

Please refer to CDC’s Coronavirus Disease 2019 webpage for the most up-to-date Considerations for Critical Infrastructure Workers.

If your organization is within a critical infrastructure sector and has COVID-19 plans, tools, or templates to share with your peers, please visit the ASPR TRACIE Information Exchange COVID-19 Information Sharing Page (registration required) and place your resources under the COVID-19 Response Assistance Field Team Observations Topic.

NOTE: inclusion of any reference in this document does not constitute an endorsement, acknowledgment, or suggestion that the reference is the only or best example for that topic. References are included as examples that were provided as suggestions at the time the document was developed.

All guidance posted is accessible to the public, and non-federal resources are noted with an asterisk (*). Linking to a non-federal website does not constitute an endorsement by the U.S. government, or any of its employees, of the information and/or products presented on that site. 

Communications Sector


AT&T Inc. (2020). COVID-19: Our Response *.
This webpage describes AT&T’s response to COVID-19.
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Verizon Communications Inc.. (2020). We’re Here and We’re Ready *.
This webpage describes Verizon’s response to COVID-19.
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Emergency Services Sector


Centers for Disease Control and Prevention. (2020). Correctional & Detention Facilities- Plan, Prepare, and Respond.
This webpage highlights relevant COVID-19 planning, safety, testing, and communication strategies for correctional and detention.
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This webpage provides guidance for public health officials tasked with making decisions about return to work for healthcare personnel with confirmed or suspected COVID-19.
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Centers for Disease Control and Prevention. (2020). First Responders, Law Enforcement & Public Services.
This webpage provides the CDC’s COVID-19 related information related to deciding to open, mitigation guidance, and prevention and support.
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This guidance applies to all first responders, including law enforcement, fire services, emergency medical services, and emergency management officials, who anticipate close contact with persons with confirmed or possible COVID-19 in the course of their work.
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Centers for Disease Control and Prevention. (2020). Law Enforcement Personnel.
This webpage outlines COVID-19 symptoms, mitigation strategies, and recommended personal protective equipment.
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Centers for Disease Control and Prevention. (2020). What Firefighters and EMS Providers Need to Know about COVID-19.
This webpage describes important measures to keep themselves, their colleagues, and their patients safe during the COVID-19 pandemic.
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Chicago Department of Public Health. (2020). Chicago- COVID-19 Guidance for Critical Infrastructure Workers *.
This webpage explains the coronavirus disease (COVID-19), common COVID-19 signs and symptoms, defines critical infrastructure workers, and list many other important local resources.
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International Association of Fire Fighters. (2020). Checklist: 10 Things Your Local Should Be Doing for COVID-19 Response *.
This webpage provides the IAFF COVID-19 checklist for action that a local fire department can take for their COVID-19 response.
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Kentucky Department of Corrections. (2020). Key COVID-19 Initiatives *.
This webpage provides the Kentucky Department of Corrections strategies to minimize health risk from COVID-19.
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This webpage explains its additional COVID-19 control strategies as supported by the Kentucky Department of Corrections.
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Maryland Institute for Emergency Medical Services Systems. (2020). COVID-19 - Maryland EMS Update - 9/16/2020 *.
This webpage provides a slide presentation from the Maryland Institute for EMS systems update.
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This webpage serves as a comprehensive COVID-19 resource for emergency responders on resources, PPE, COVID exposures, federal and non-federal links.
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Energy Sector


This plan describes BGE’s plan to aid in the region’s recovery from the COVID-19 pandemic while continuing to improve the energy delivery system.
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Baltimore Gas and Electric Company. (2020). Updates on BGE’s Response to the COVID-19 Pandemic*.
This webpage describes BGE’s procedures implemented to prioritize the health of the community.
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This document is the Governor of Maryland’s Executive Order preserving customers’ access to electric, gas, sewage disposal, telegraph, telephone, water, cable television, or internet service during the state of emergency and catastrophic health emergency in Maryland.
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Food and Agriculture Sector


This document provides a consistent approach in how a company can continue operations in the event an individual has tested positive or is potentially exposed.
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American Farm Bureau. (2020). Impact of COVID-19 on Agriculture *.
This webpage includes the latest updates on COVID-19 and resources and communications tools to help farmers and their employees continue to work safely and prevent the spread of COVID-19 in rural communities.
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American Frozen Food Institute. (2020). Coronavirus Resources *.
This webpage provides guidance and share resources compiled from public health agencies and other food trade associations to manage the spread and impact of the COVID-19.
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Cobb Chamber of Commerce. (2020). Coronavirus Resources and Guides Toolkit *.
This webpage provides the state of Georgia's reopening plan and COVID-related resources and toolkits for businesses and workers locally and across the country.
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Food and Beverage Issue Alliance. (2020). COVID-19 Related Tools and Resources *.
This webpage provides COVID-19 resources for the food and beverage industry.
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Food Industry Council LLC. (2020). Managing Coronavirus in the Food Industry *.
This webpage provides guidance for meat and poultry processing workers and employers.
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Heritage Radio Network. (2020). Coronavirus and the Food System *.
This radio network provides a series of informative audio podcasts on the impact of COVID-19 on our food systems and innovative solutions to help businesses (from farms to restaurants).
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Illinois Department of Agriculture. (2020). Guidance for Livestock Industry *.
This webpage includes COVID-19 guidance for the livestock industry.
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Illinois Department of Health. (2020). Guidance for Food and Meat Processing Facilities *.
This webpage provides COVID-19 operational guidance for good and meat processing facilities and workplaces with assembly lines.
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International Association of Food Protection. (2020). COVID-19 Resources *.
This webpage provides links to resources related to the COVID-19 pandemic.
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This webpage provides templates for business and associations for developing messaging to encourage employees to spread hope during the pandemic.
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National Restaurant Association. (2020). Coronavirus Information and Resources *.
This webpage provides restaurant operators with the information to navigate the new challenges COVID-19.
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Smithfield Food. (2020). COVID-19 Mitigation Measures *.
This webpage describes the process changes and mitigation measure that have been implemented to stop the spread of COVID-19.
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State of Oregon. (2020). Food Processing Response Toolkit *.
This page provides guidance for developing a plan for COVID-19 mitigation in the workplace.
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The Food Industry Association. (2020). Coronavirus Resources *.
This website contains background information, a preparedness checklist, resources and more to support the food industry.
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This webpage provides information and resources related to COVID-19 specific to the company, the community, and customers.
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University of Illinois – Urbana Champaign. (2020). Farmdoc: Coronavirus and Ag *.
This webpage focuses on the impact and influence of the coronavirus pandemic on farmers and agriculture.
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University of Illinois Extension Program. (2020). Resources for Businesses *.
This webpage provides COVID-19 related guidance and resources for small businesses.
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University of Illinois Extension Program. (2020). Resources for Food Producers *.
This webpage provides COVID-19 related guidance and resources for commercial agriculture and local foods and small farms.
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Washington State Department of Labor & Industries. (2020). Coronavirus (COVID-19): Protecting Grocery Store Workers *.
This document provides guidance for protecting grocery store workers.
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Transportation Systems Sector


American Public Transportation Association. (2020). COVID-19 Resource Hub *.
This webpage provides webinar recording and videos for public transit industry during the COVID-19 coronavirus pandemic.
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This plan provides guidance for the mitigations to be consistently applied across the network to best serve essential workers currently riding transit and help the Bay Area ease out of the COVID-19 pandemic stay-at-home order.
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Centers for Disease Control and Prevention. (2020). Employer Information for Bus Transit Operators.
This webpage provides the CDC’s COVID-19 related information for bus transit operators including workplace health and safety plans, actions if an employee is suspected or confirmed to have COVID-19, and developing hazard controls.
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Centers for Disease Control and Prevention. (2020). Employer Information for Rail Transit Operators.
This webpage provides the CDC’s COVID-19 related information for rail transit operators including workplace health and safety plans, actions if an employee is suspected or confirmed to have COVID-19, and developing hazard controls.
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Centers for Disease Control and Prevention. (2020). Employer Information for Transit Maintenance Workers.
This webpage provides the CDC’s COVID-19 related information for transit maintenance workers on how COVID-19 spreads, how to protect themselves and others, how to cope with stress, how employers can protect them, and how to get more information.
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Centers for Disease Control and Prevention. (2020). Employer Information for Transit Stations.
This webpage provides the CDC’s COVID-19 related information for rail transit operators including workplace health and safety plans, actions if an employee is suspected or confirmed to have COVID-19, and developing hazard controls.
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Centers for Disease Control and Prevention. (2020). What Transit Station Employees Need to Know.
This webpage provides the CDC’s COVID-19 related information for transit station employees on how COVID-19 spreads, how to protect themselves and others, how to cope with stress, how employers can protect them, and how to get more information.
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Chicago Transit Authority. (2020). Be Safe. CTA *.
This guide details healthy interactions, safe spaces and conditions, and operational resilience and monitoring.
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Delaware Transit Corporation. (2020). DART COVID-19 Strategy at a Glance.
This table notes key changes and strategies instituted for the health and safety of employees and customers.
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Federal Transit Administration. (2020). FTA COVID-19 Resource Tool.
This webpage provides a one-stop-shop for Federal Transit Administration’s COVID-19 guidance and recommendations.
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Massachusetts Bay Transportation Authority. (2020). Ride Safer *.
This guide details the steps the Massachusetts Bay Transportation Authority is taking to keep passengers safe during the COVID-19 pandemic.
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Metropolitan Transit Authority. (2020). MTA Action Plan for a Safe Return *.
This website outlines MTA’s 13-point plan preparing for safe return to subways, buses, and light rail.
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Regional Transportation Commission of Southern Nevada. (2020). Ready When You Are! *.
This document outlines RTC’s 14-point safety plan.
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Suburban Mobility Authority for Regional Transportation. (2020). SMART COVID-19 Safety Playbook *.
This guide was designed to coordinate efforts to keep employees and riders safer, provide clear guidance on what to do, and make all staff aware of COVID-19 mitigation measures.
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This webpage describes plans for safe travel during the COVID-19 pandemic.
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Valley Transportation Authority. (2020). VTA's 10-Point Plan to Strengthen Trust in Transit *.
This webpage describes 10 points to build the riding community’s trust.
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Water and Wastewater Systems Sector


Baltimore City Department of Public Works. (2020). DPW’s COVID-19 Response *.
This webpage describes the steps Baltimore's DPW is taking to protect the safety and health of the public and their workforce.
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California Water Boards: State Water Resources Control Board. (2020). COVID-19 Information for Public Water Systems and Affected Communities *.
This webpage provides information on resources, requirements, and expectations during the pandemic and identifies options for consideration in developing solutions to the challenges.
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This webpage describes the City of Boulder’s wastewater surveillance activity to detect COVID-19 indicators in the community.
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General Resources


Minnesota Department of Health. (2020). Work during COVID-19: Janitors and Custodians.
This document describes how janitors and custodians can protect themselves and others.
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Nashville/Davidson County Public Health. (2020). Janitors and Custodial Workers Coronavirus Disease 2019 (COVID-19) *.
This document outlines guidelines designed to help reduce the risk of exposure to the virus that causes COVID-19 for janitors and custodial workers.
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