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COVID-19 and Critical Infrastructure and Businesses: Resources for Operating Critical Infrastructure in a COVID-19 Environment
Topic Collection
January 2, 2024

Topic Collection: COVID-19 and Critical Infrastructure and Businesses: Resources for Operating Critical Infrastructure in a COVID-19 Environment

This collection provides resources related to how critical infrastructure and businesses across the country are operating in the COVID-19 environment.

If your organization is within a critical infrastructure sector and has COVID-19 plans, tools, or templates to share with your peers, please visit the ASPR TRACIE Information Exchange COVID-19 Information Sharing Page (registration required) and place your resources under the COVID-19 Response Assistance Field Team Observations Topic.

NOTE: inclusion of any reference in this document does not constitute an endorsement, acknowledgment, or suggestion that the reference is the only or best example for that topic. References are included as examples that were provided as suggestions at the time the document was developed.

All guidance posted is accessible to the public, and non-federal resources are noted with an asterisk (*). Linking to a non-federal website does not constitute an endorsement by the U.S. government, or any of its employees, of the information and/or products presented on that site. 

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Communications Sector

Verizon Communications Inc.. (2020). We’re Here and We’re Ready *.
This webpage describes Verizon’s response to COVID-19.
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Emergency Services Sector

Chicago Department of Public Health. (2020). Chicago- COVID-19 Guidance for Critical Infrastructure Workers *.
This webpage explains the coronavirus disease (COVID-19), common COVID-19 signs and symptoms, defines critical infrastructure workers, and list many other important local resources.
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International Association of Fire Fighters. (2020). Checklist: 10 Things Your Local Should Be Doing for COVID-19 Response *.
This webpage provides the IAFF COVID-19 checklist for action that a local fire department can take for their COVID-19 response.
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Kentucky Department of Corrections. (2020). Key COVID-19 Initiatives *.
This webpage provides the Kentucky Department of Corrections strategies to minimize health risk from COVID-19.
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Kentucky Department of Corrections. (2020). Steps Taken at Kentucky Correctional Institution for Women (KCIW) *.
This webpage explains its additional COVID-19 control strategies as supported by the Kentucky Department of Corrections.
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Maryland Institute for Emergency Medical Services Systems. (2020). COVID-19 - Maryland EMS Update - 9/16/2020 *.
This webpage provides a slide presentation from the Maryland Institute for EMS systems update.
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National Volunteer Fire Council. (2020). COVID-19 Information and Resources for Emergency Responders *.
This webpage serves as a comprehensive COVID-19 resource for emergency responders on resources, PPE, COVID exposures, federal and non-federal links.
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Energy Sector

Baltimore Gas and Electric Company. (2020). Multi-Year Customer Relief and Energy Infrastructure Investment Plan (2021-2023) *.
This plan describes BGE’s plan to aid in the region’s recovery from the COVID-19 pandemic while continuing to improve the energy delivery system.
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Baltimore Gas and Electric Company. (2020). Updates on BGE’s Response to the COVID-19 Pandemic*.
This webpage describes BGE’s procedures implemented to prioritize the health of the community.
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Food and Agriculture Sector

American Beverage Association. (2020). Food Industry Recommended Protocols When Employee/Visitor/Customer Tests Positive for COVID-19 *.
This document provides a consistent approach in how a company can continue operations in the event an individual has tested positive or is potentially exposed.
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Cobb Chamber of Commerce. (2020). Coronavirus Resources and Guides Toolkit *.
This webpage provides the state of Georgia's reopening plan and COVID-related resources and toolkits for businesses and workers locally and across the country.
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Food and Beverage Issue Alliance. (2020). COVID-19 Related Tools and Resources *.
This webpage provides COVID-19 resources for the food and beverage industry.
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Food Industry Council LLC. (2020). Managing Coronavirus in the Food Industry *.
This webpage provides guidance for meat and poultry processing workers and employers.
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Heritage Radio Network. (2020). Coronavirus and the Food System.
This radio network provides a series of informative audio podcasts on the impact of COVID-19 on our food systems and innovative solutions to help businesses (from farms to restaurants).
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Michigan.gov. (2020). Coronavirus.
This webpage provides templates for business and associations for developing messaging to encourage employees to spread hope during the pandemic.
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National Restaurant Association. (2020). Coronavirus Information and Resources *.
This webpage provides restaurant operators with the information to navigate the new challenges COVID-19.
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State of Oregon. (2020). Food Processing Response Toolkit *.
This page provides guidance for developing a plan for COVID-19 mitigation in the workplace.
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Tysons Food. (2020). Our Response to Coronavirus (COVID 19) *.
This webpage provides information and resources related to COVID-19 specific to the company, the community, and customers.
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University of Illinois – Urbana Champaign. (2020). Farmdoc: Coronavirus and Ag *.
This webpage focuses on the impact and influence of the coronavirus pandemic on farmers and agriculture.
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Transportation Systems Sector

American Public Transportation Association. (2020). COVID-19 Resource Hub *.
This webpage provides webinar recording and videos for public transit industry during the COVID-19 coronavirus pandemic.
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Bay Area Transit. (2020). Riding Together: Bay Area Healthy Transit Plan *.
This plan provides guidance for the mitigations to be consistently applied across the network to best serve essential workers currently riding transit and help the Bay Area ease out of the COVID-19 pandemic stay-at-home order.
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Chicago Transit Authority. (2020). Be Safe. CTA *.
This guide details healthy interactions, safe spaces and conditions, and operational resilience and monitoring.
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Delaware Transit Corporation. (2020). DART COVID-19 Strategy at a Glance.
This table notes key changes and strategies instituted for the health and safety of employees and customers.
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Federal Transit Administration. (2020). FTA COVID-19 Resource Tool.
This webpage provides a one-stop-shop for Federal Transit Administration’s COVID-19 guidance and recommendations.
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Massachusetts Bay Transportation Authority. (2020). Ride Safer *.
This guide details the steps the Massachusetts Bay Transportation Authority is taking to keep passengers safe during the COVID-19 pandemic.
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Regional Transportation Commission of Southern Nevada. (2020). Ready When You Are! *.
This document outlines RTC’s 14-point safety plan.
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Suburban Mobility Authority for Regional Transportation. (2020). SMART COVID-19 Safety Playbook *.
This guide was designed to coordinate efforts to keep employees and riders safer, provide clear guidance on what to do, and make all staff aware of COVID-19 mitigation measures.
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Trimet. (2020). Our 8-Point Plan for Safe and Strong Transit *.
This webpage describes plans for safe travel during the COVID-19 pandemic.
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Valley Transportation Authority. (2020). VTA's 10-Point Plan to Strengthen Trust in Transit *.
This webpage describes 10 points to build the riding community’s trust.
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Water and Wastewater Systems Sector

Baltimore City Department of Public Works. (2020). DPW’s COVID-19 FAQs *.
This handout provides answers to questions frequently asked of Baltimore's DPW and explains steps the department is taking to protect the safety and health of the public and their workforce.
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California Water Boards: State Water Resources Control Board. (2020). COVID-19 Information for Public Water Systems and Affected Communities *.
This webpage provides information on resources, requirements, and expectations during the pandemic and identifies options for consideration in developing solutions to the challenges.
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City of Boulder. (2020). City of Boulder Water Resource Recovery Facility *.
This webpage describes the City of Boulder’s wastewater surveillance activity to detect COVID-19 indicators in the community.
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General Resources

Nashville/Davidson County Public Health. (2020). Janitors and Custodial Workers Coronavirus Disease 2019 (COVID-19) *.
This document outlines guidelines designed to help reduce the risk of exposure to the virus that causes COVID-19 for janitors and custodial workers.
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