Social Media Use in Emergency Response to Natural Disasters A Systematic Review with a Public Health Perspective
Muniz-Rodriguez, K., Ofori, S., Bayliss L. (2020). Social Media Use in Emergency Response to Natural Disasters: A Systematic Review with a Public Health Perspective. (Abstract only.) Disaster Medicine and Public Health Preparedness. 14(1): 139-149.
The authors reviewed literature to better understand how social media has been used to both improve the dissemination of emergency warning and response information during and after a natural disaster, and identify various needs (e.g., medical, emotional) after a natural disaster. They found overall positive results, including the reduction in response time to help identify individuals’ location, but emphasized the need for more research on misinformation and rumor control.