Organizational Disaster Communication Ecology Examining Interagency Coordination on Social Media During the Onset of the COVID-19 Pandemic

Liu, W., Xu, W., and John, B. (2021). Organizational Disaster Communication Ecology: Examining Interagency Coordination on Social Media During the Onset of the COVID-19 Pandemic. American Behavioral Scientist. 65(7):914-933.
The authors examined how several Texas public health departments communicated with one another during the COVID-19 pandemic, including how similar terminology facilitated coordination among multiple jurisdictions, and how retweeting facilitated dissemination of information about COVID-19. The authors conclude with practical takeaways for local health departments and healthcare communications in disaster management.
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