Centers for Disease Control and Prevention. (2019). Public Health Emergency Preparedness and Response Capabilities: Capability 15: Volunteer Management.
This document defines four key functions for Volunteer Management: Recruit, coordinate, and train volunteers; Notify, organize, assemble, and deploy volunteers; Conduct or support volunteer safety and health monitoring and surveillance; Demobilize volunteers. Although written for public health departments, some of the tasks noted are also applicable to the development of healthcare facility volunteer plans.