Kelly, M. (2018). DC’s New 911 Nurse Triage Program. Annals of Emergency Medicine. 72(4): A15–A17.
This article discusses the successes and challenges experienced by Washington DC since integrating triage nurses into its 911 Call Center in April 2018. Logistical, medical, and financial (including insurance) considerations are presented, and may assist other jurisdictions in developing a similar model, which could support disaster response and recovery through efficient management of ambulance services.