U.S. Department of Veterans Affairs. (2020). OPM Fact Sheet - COVID-19 Excepted Service Hiring Authority.
Waivers in the hiring process have expedited hiring of healthcare providers. Flexible scheduling and telework have allowed staff to continue to work from home and have kept transmission rates low, keeping employees healthy while also providing essential services. Shifting appointments to virtual means, as well as the accompanying flexibilities in IT to make that happen quickly, have allowed VA to continue to meet the mental health and suicide prevention needs of Veterans.