A Guide to Compassionate and Empathic Dialogue--Quick Reference Guide to Possible Scenarios

This flashcard can be used by call takers or those visiting with disaster survivors in person. It includes prompts for four specific situations: common conversations, conversation with vulnerable population members, conversations with a person in crisis, and conversation with a person at risk or in danger. This flashcard is based on the information found in the longer guide: https://files.asprtracie.hhs.gov/documents/guide-compassionate--and-empathic-dialogue-508.pdf. Also available in Spanish: https://files.asprtracie.hhs.gov/documents/flash-card-guia-para-un-dialogo-compasivo-y-empatico.pdf