Ensuring Culturally and Linguistically Appropriate Crisis Communication
Office of Minority Health. (n.d.). Ensuring Culturally and Linguistically Appropriate Crisis Communication. (Accessed 7/7/2022) U.S. Department of Health and Human Services.
The guide lays out best practices for cultural inclusion when designing crisis communications. It includes information on understanding the demographics of the area being served, engaging community members, and setting a respectful and open tone to encourage understanding.