Guidelines for Developing EHR Downtime Procedures

American Medical Association. (2017). Guidelines for Developing EHR Downtime Procedures.
This document provides a list of considerations that planners can use as guidance when developing or improving information technology and electronic health record (EHR) downtime procedures. It describes six categories of considerations: communication, patient visits, documentation, bills/payments, prescription management, and orders/results/referrals. The list can act as a checklist for ensuring that the EHR downtime procedure is comprehensive.
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