Emergency Department Workload and Crowding During a Major Electronic Health Record Breakdown

Wretborn, J., Ekelund, U., and Wilhelm, D. (2019). Emergency Department Workload and Crowding During a Major Electronic Health Record Breakdown. Frontiers in Public Health. 7:267.
The authors studied the effects of a 96-hour period of electronic health record downtime on workload, occupancy, length of stay, and admissions at three emergency departments (a regional trauma center, a community hospital, and a rural community hospital). The authors found that downtime increased staff workload and had variable impact on crowding in emergency departments; they emphasized the need for more/similar research to enable emergency departments to plan for similar events.
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