Management of a Critical Downtime Event Involving Integrated Electronic Health Record

Dave, K., Boorman, R., and Walker, R. (2020). Management of a Critical Downtime Event Involving Integrated Electronic Health Record. Collegian. 27(5):542-552.
The authors conducted semi-structured interviews to understand how unplanned downtime impacted patient care in an Australian hospital. They found that effective communication was key to safely transition from paper records back to electronic health records. Teamwork, contingency planning, and trainings were also important.
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