COVID-19 Vaccination Clinic Experience Reflections and Lessons Learned from a School of Pharmacy Perspective at a Health Sciences University

The authors designed a clinic for administration of COVID-19 vaccines, then conducted semi-structured interviews with clinic team leads and surveyed leads and volunteers to identify areas of improvement. Most respondents found the clinic safe for patients and volunteers, while 85% of interviewees reported that patient workflow was very efficient. Team members mentioned feeling gratitude for the opportunity, but also experienced burnout. The results can inform the design of future vaccination clinics that use volunteer staff.