Digital Volunteer Program Guide

U.S. Department of Homeland Security. (2018). Digital Volunteer Program Guide.
This guide provides information on managing digital volunteers, or those who provide social media support during a disaster, such as crowdsourcing, social media data analytics, or message amplification. Also included are strategies for developing a digital volunteer program strategy, recruiting volunteers, creating standard operating procedures, and creating a memorandum of understanding for the digital volunteer program.
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