Characteristics of Health IT Outage and Suggested Risk Management Strategies An Analysis of Historical Incident Reports in China

Lei, J., Guan, P., Gao, K. et al. (2014). Characteristics of Health IT Outage and Suggested Risk Management Strategies: An Analysis of Historical Incident Reports in China. International Journal of Medical Informatics. 83(2):122-30.
The authors identified and characterized 116 health information technology outage incidents in China. They found that about 70% of outages occurred in the morning and over 50% disrupted patient registration and payment systems. The main causes for outages included software defects, overcapacity issues, and malfunctioning hardware.
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