Managing Risk of IT Disruptions in Healthcare Settings A Continuity of Operations Planning Process
Dynes, S., Pixley, S. and Madory, D. (2009). Managing Risk of IT Disruptions in Healthcare Settings: A Continuity of Operations Planning Process. Proceedings of the Fifteenth Americas Conference on Information Systems.
The authors describe a risk management process to mitigate the effects of IT and Communications failures on patient care. They discuss lessons learned to assist other facilities with planning.