Harvard Humanitarian Initiative. (2011). Disaster Relief 2.0: The Future of Information Sharing in Humanitarian Emergencies.
This report highlights how social media was used by survivors of the 2010 earthquake that struck Haiti and how it was analyzed internationally to mobilize assistance and map damage. The authors note that “the international humanitarian system was not tooled to handle these two new information fire hoses” and discusses strategies for adapting to this type of information sharing to improve disaster response.