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Managing Spontaneous Volunteers in Times of Disaster: The Synergy of Structure and Good Intentions

National Voluntary Organizations Active in Disaster. (2008). Managing Spontaneous Volunteers in Times of Disaster: The Synergy of Structure and Good Intentions. Federal Emergency Management Agency.

This document was developed in support of a national strategy for managing spontaneous volunteers during disasters. It includes principles of, and concept of operations for, managing spontaneous unaffiliated volunteers.
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