Cassa, C., Chunara, R., Mandl, K., and Brownstein, J. (2013). Twitter as a Sentinel in Emergency Situations: Lessons from the Boston Marathon Explosions. PLoS Currents. (Revised 2013 Jul 2.).
The authors compared the timing of social media reports against information shared through official emergency response channels after the Boston Marathon bombing. They suggest that first response agencies and healthcare providers can monitor social media to better tailor their response to an incident.