Cowden, J., Crane, L., Lezotte, D., et al. (2010). Pre-Pandemic Planning Survey of Healthcare Workers at a Tertiary Care Children's Hospital: Ethical and Workforce Issues. Influenza and Other Respiratory Viruses. 4(4):213-22.
The authors surveyed clinical and non-clinical support staff at the Children’s Hospital in Denver in 2007. Willingness to respond was associated with higher levels of professionalism, and non-clinical support staff were found to be significantly less likely to report during a pandemic, suggesting the need for additional training for these staff members to help them understand the value of their roles