Western Region Homeland Security Advisory Council. (n.d.). Spontaneous Unaffiliated Volunteers Training Series. (Accessed 9/19/2019.)
This webpage includes links to resources from Massachusetts that support effective planning for safe operation of a volunteer management system based on the Incident Command System (ICS). In addition to a plan document, standard operating guide checklist, field guide, floor plan, and supply list, there is a four-part online training in how to plan for and manage a Volunteer Reception Center for spontaneous unaffiliated volunteers (SUVs).