Russi, C.S., Beuning, A.J., Powell, R.S. et al. (2018). The Impact on Emergency Department Visits With a Telemedicine Program Interfacing With a Nurse Triage Call Line. Annals of Emergency Medicine. 72(4): S116–S117.
The authors discuss a 3-week observational study they conducted to determine outcomes from a triage protocol that had an emergency medicine physician consult with a triage line nurse, or with a patient directly, when the triage line nurse determined from call line disposition algorithms that a patient should be seen in the Emergency Department (ED). They concluded that this model could safely mitigate some unnecessary ED usage.