Social Media in Disaster Communication A Case Study of Strategies Barriers and Ethical Implications
Lovari, A. and Bowen, B. (2019). Social Media in Disaster Communication: A Case Study of Strategies, Barriers, and Ethical Implications. Journal of Public Affairs, 20(3).
The authors of this study interviewed state emergency management leaders in South Carolina about their social media strategy during a flood in 2015. The article discusses social media policies, practices, strategies, and models, as well as media relations and communication with the public. Finally, the authors offer recommendations to improve social media communications during future disasters.