Utilizing Social Media for Information Dispersal during Local Disasters The Communication Hub Framework for Local Emergency Management

Because social media has become a ubiquitous source of information during disasters, emergency managers have turned to it for crisis communications with the public. The authors of this article propose the “Communication Hub Framework” to use relationships with key members of the community to communicate with the public and patients during a disaster. The framework may be useful to healthcare organizations when devising a strategy for social media communications in their communities.