Digitally Delivered Systemically Challenged A Qualitative Study of Health System Readiness for Digital Care

The authors conducted a series of interviews with senior leaders from diverse U.S. health systems to better understand their feelings about digital health technology (DHT). While overall promising (particularly when using DHT in rural areas)), participants noted challenges integrating DHT with existing workflows and electronic health records, data privacy and cybersecurity, and reimbursement not keeping up with innovation.