Lesperance, A. and Miller, J. (2009). Preventing Absenteeism and Promoting Resilience Among Health Care Workers in Biological Emergencies. Pacific Northwest National Laboratory.
The authors interviewed managers and emergency planners at hospitals and public health agencies to determine factors associated with health worker absenteeism during a biological emergency. They present data on expected absenteeism rates and individual determinants of absenteeism, and provide recommendations for hospitals, emergency medical services organizations, public health organizations, and government agencies to minimize absenteeism. Though not specific to COOP, this document provides guidance on a key facet of maintaining hospital operations.