Charney, R., Rebmann, T., Esguerra C., et al. (2013). Public Perceptions of Hospital Responsibilities to Those Presenting Without Medical Injury or Illness during a Disaster. (Abstract only.) Journal of Emergency Medicine. 45(4):578-84.
This article addresses a sampling of expectations of the public regarding hospital services during disasters. Expectations may outstrip hospital plans and abilities to provide nonmedical assistance.