Strategies for Developing Public Health Crisis Communication Plans
Tulane University. (2022). Strategies for Developing Public Health Crisis Communication Plans.
This website provides practical guidance for developing a robust emergency communications plan. Steps include coordinating response across multiple media outlets, incorporating trusted messengers, improving outreach to vulnerable populations, normalizing unknowns inherent in the scientific process, rapidly addressing mis- and disinformation, incorporating empathy, and empowering community members. Finally, it contains recommended readings and relevant sources.