Building a Tactical Medical Chatbot for Conflict and Low-Resource Settings A Low-Code Platform Approach

During disasters, access to healthcare can be challenging for many due to damaged infrastructure, unreliable connectivity, and disruptions in healthcare delivery. The authors developed and conducted preliminary evaluation of a Tactical Medical (TacMed) Chatbot and reviewed its use by frontline responders deployed internationally over 90 days. It was most likely to be accessed for hemorrhage control, during moments of high trauma or field emergencies. The authors plan to refine the Chatbot in several ways: ensure it is more accessible in areas with limited connectivity, bolster interpretation features, and better tailor information to the user.