Strategies for Managing Volunteers during Incident Response A Systems Approach
Fernandez, L., Barbera, J., Van Dorp, J. (2006). Strategies for Managing Volunteers during Incident Response: A Systems Approach. Homeland Security Affairs 2 (Article 9).
The authors present a systems-based approach to spontaneous volunteer planning and management. Several graphics illustrate components of the approach and Figure 5 highlights an example of this type of systems modeling (from Arlington, VA).