The Use of Social Media for Disaster Recovery
Williams, R., Williams, G., and Burton, D. (2012). The Use of Social Media for Disaster Recovery. University of Missouri Extension.
The authors share lessons they learned from creating and maintaining the "Joplin Tornado Info" and "Branson Tornado Info" Facebook pages. The guidance in this document can help emergency managers set up their own social media platforms and draft messages before an incident occurs.